Art Houz Theaters CinemaSafe Protocols

Art Houz Theaters is committed to the safety of our guests and employees. That’s why we’ve implemented CinemaSafe – a set of health and safety protocols developed over several months by a team of industry experts in consultation with leading epidemiologists. The program is based on guidelines by the Centers for Disease Control (CDC), World health Organization (WHO), and Occupational Safety and Health Administration (OSHA). The following are CinemaSafe protocols that ensure everyone at Art Houz Theaters has a safe and enjoyable experience.

Face Masks

Art Houz does not require the wearing of face coverings or physical distancing for guests who have been fully vaccinated. According to the recent CDC guidelines: “Fully vaccinated people can resume activities without wearing a mask or physically distancing, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance.” 

Restaurant Menu and In-Theater Concessions  

Along with the ability to purchase Art Houz Theaters tickets in advance through our mobile app, in-house guests can also purchase food, drinks, and concession items through SmartTab. Simply scan the QR conveniently located at tables, the bar, theater seats, and throughout the venue, then follow the instructions to access our full service menu. 

Auditorium Air

At Art Houz Theaters, our fresh air intake has been increased by 50-100% above normal levels, ensuring more clean air is circulated throughout auditoriums.

Non-Reserved and Group Seating

In non-reserved seating areas, we ask that you and your guests leave two open seats between each group. Group sizes will only be limited where required by a state or county mandate.

Art Houz Team Safety

All Art Houz employees undergo daily health screenings, including temperature checks, and are required to wash hands at minimum every 30 to 60 minutes, depending on their role. We require all non-vaccinated employees to wear masks.

Guest Wellness

To ensure the safety and wellness of others, we kindly ask that any guest with a fever or experiencing Covid-19 symptoms refrain from visiting our theaters. Those who have knowingly come in contact with someone diagnosed with Coronavirus should self-quarantine until symptom-free for at least 72 hours. 

Covid-19 Ticket Refund Policy

If you have purchased theater tickets, but are experiencing any symptoms related to Covid-19, you may request a refund online.


At Art Houz Theaters, we continue to work closely with the relevant authorities. Safety measures will be constantly monitored and adjusted according to updated requirements. 

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